PRIVACY POLICY
In order to fully understand your rights, we encourage you to read this Privacy Policy as well as our Terms and Conditions.
Untangled Mind reserves the right at any time and without notice to change this Privacy Policy simply by posting such
changes on untangledmind.com.au. Any such change will be effective immediately upon posting.
WHAT TYPE OF INFORMATION WE COLLECT
Untangled Mind receive, collect and store any information you enter on our website or provide us in any other way.
In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail
address; password; computer and connection information and purchase history. We may use software tools to measure
and collect session information, including page response times, length of visits to certain pages, page interaction
information, and methods used to browse away from the page. We also collect personally identifiable information
(including name, email, password, communications); payment details (including credit card information), comments,
feedback, product reviews, recommendations, and personal profile.
HOW WE COLLECT INFORMATION
When you conduct a transaction on the Untangled Mind website, as part of the process, we collect personal information
you give us such as your name, address and email address. Your personal information will be used for the specific
reasons stated above only.
WHY WE COLLECT SUCH PERSONAL INFORMATION
Untangled Mind collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional
messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our
business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.
HOW UNTANGLED MIND STORE, USE, SHARE AND DISCLOSE YOUR PERSONAL INFORMATION
Untangled Mind is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell
our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general
Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS
as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American
Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store
and its service providers.
HOW UNTANGLED MIND COMMUNICATE WITH YOUR SITE VISITORS
Untangled Mind may contact you to notify you regarding your account, to troubleshoot problems with your account,
to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send
updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable
national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone,
text messages, and postal mail.
HOW UNTANGLED MIND USE COOKIES AND OTHER TRACKING TOOLS
Apart from the cookies used below. The cookies stated below show the reason, duration and importance. We also use
Google Analytics to gather and track website usage information in Australia and overseas to enable us to provide a better
user experience.
COOKIE TYPE
XSRF-TOKEN, Used for security reasons, Session, Essential; hs, Used for security reasons, Session, Essential
; svSession, Used in connection with user login, Session , Essential; SSR-caching, Used to indicate the system from
which the site was rendered, 1 minute, Essential; _wixCIDX, Used for system, monitoring/debugging, 3 months, Essential
; _wix_browser_sess, Used for system monitoring/debugging, session, Essential; consent-policy, Used for cookie banner